چکیده پژوهش
22. Adler, P. W. (1999). Social Capital: The Good, The Bad, and The Ugly. Management Meeting in Chicago . 23. Cappelli, P. (20002). Social Capital and Retraining", university of Pennsylvania, Philadelphia. 24. Coleman, J. (1990). Fundations of Social Theory, Combridge, MA: Harvard University Press, Belknap Press. 25. Fukuyama, F. (1999). Social Capita And Cicil Society, conference on second Generation Rerform. 26. Leana, C. R., & Van Burren, H. J. (1990). Organizational Social Capital and Employment Proactives, Academy of management reviews. 27. Seibert, S., Kraimer. M., & Linden, R. (2001). A Social Capital Theory of Career Success, Academy of Management Journal, 44 (2). 19 28. Sadri, G., & Lees, B. (2001). Developing Corporate Culture as a Competitive Advantage, Journal of Management Development, 20 (10). 29. Barney, J. B. (1999). Firm Resources and Sustained Competitive Advantage, Journal of Management, 17 (1). 30. Appelbaum, Steven H. (2000). The Competitive Advantage of Organizational Learning, Journal of Workplace Learning, 12 (2). 31. Anton, G. (2000). A Study of Competitive Advantage Services, Management Information Systems, C. A. Brebbia (Editor), www.witpress.com. 32. Bontis, N., Chue Chong Keow, W., & Richardson, S. (1999). Intellectual Capital and business performance in Malaysian industries.Journal of Intellctual Capital, 1 (1): Pp. 85-100. 33. Almasi, H. (2011). categorizing the driving factors affecting on intellectual capital by fuzzy topsis technique, 2nd International conference on intellectual capital management, Zanjan, Iran 34. Bontis, N. (2001) Managing organizational Knowledge by diagnosing intellectual capital:framing and advancing the state of the field, International Journal of technology Management, 18 (5): Pp. 433-62. 35. Bontis, N. (1996) Intellectual capital: an exploratory study that develops measures and models. Managing Decision, 36 (2): Pp. 63-76. 36. Roos, J., Roos, G., Dragonetti, N. C. & Edvinsson, L. (1999) Intellectual Capital: Navigating in the New Business Landscape, Macmillan, Houndmills, Basingtoke. 37. Chen, J., Zhu. Z., & Xie, H. Y. (2004) Measuring intellectual capital: a new model and empirical Study". Journal of Intellectual Capital, 5 (1): Pp. 195-212. 38. Fornell, C. (1992). A national customer satisfaction barometer: the Swedish experience. Journal of Marketing, 5: Pp.6-21. 39. Longo, M. (2011). The effect of intellectual capital on employees' satisfaction and retention. Journal of Information & Management, 48: Pp. 278-287. 40. Bataineh, M. T., & Alzoabi, M. (2011). The effect of intellectual capital on organizational competitive advantage: International Bulletin of Business Administartion, 10 41. Al-Jaradat, O. M., Al-Jaradat, F. A., & Jadallah, N. A. (2012). Intellectual Capital and Its Role in Achieving Competitive Advantage: A Field Study for the Jordanian Income Tax Service: European Journal of Scientific Research, 69 (3): Pp. 399-415 41-Arenas, T., and Lavanderos, L. (2008). “Intellectual capital: object or process” Journal of Intellectual Capital, (1), 77- 85. 42- Bontis, N., Chua, W., and Richardson, S. (2000). “Intellectual capital and business performance in Malaysian industries”. Journal of Intellectual Capita, 1 (1), 85- 100. 43- Bontis, N. (2002). “Intellectual capital disclosure in Canadian corporations”. Journal of Human Costing and Accounting, 3 (3), 9- 20. 20 44- , N. Serenko, A. (2009). “A causal model of human capital antecedents and consequents in the financial services industry”. Journal of Intellectual Capital, 10 (1), 53- 69. 45- Brooking, A. (1996). Intellectual capital. London: International Thompson Business Press. 46- Change, S. L. (2007). Valuing intellectual capital and firms performance: modifying value added intellectual coefficient (vaic) in Taiwan IT industry. Unpublished doctoral dissertation, Gate University. 47- Chen, G. P., and Pheng L. K. (2004). “Disclosing intellectual capital in company annual reports evidence from Malaysia”. Journal of Intellectual Capital, 5 (3). 500- 510. 48- Chen, J., Zhu, Z., and Xie, H. Y. (2004). “Measuring intellectual capital: a new model and empirical study”. Journal of Intellectual Capital, 5 (1), 195- 212. 49- Chu, S. K.W., Chan, K. H., Yu, K.Y., Ng, H. T., and Wong, W. K. (2011). “An empirical Study of the impact of intellectual capital on business performance”. Journal of Information & Knowledge Management, 11(5), 1- 24. 50- Cohen, S., and Kaimenakis, K. (2007). “Intellectual capital and corporate performance in knowledge- intensive SMEs”. The Learning Organization Journal. (3), 241-462.